DNS Provider issue

Incident Report for ftrack

Resolved

This incident has been resolved.

Posted Aug 24, 2023 - 14:54 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 24, 2023 - 12:04 CEST

Identified

The issue has been identified as a problem at our DNS provider who is working on fixing it.

Posted Aug 24, 2023 - 11:28 CEST

Investigating

We are currently seeing issues with the ftrackapp.com DNS not resolving correctly and are investigating.

Posted Aug 24, 2023 - 11:17 CEST

This incident affected: ftrack Services and Components (Hosted applications).