System Status

All Systems Operational

About This Site

ftrack monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here.

ftrack Services and Components Operational
Hosted applications ? Operational
Media hosting & encoding ? Operational
cineSync Operational
Account page ? Operational
Support site ? Operational
Community forum Operational
Third-Party Services and Components Operational
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Compute Engine Operational
AWS s3-ap-southeast-1 Operational
AWS s3-ap-southeast-2 Operational
AWS s3-ap-northeast-1 Operational
AWS s3-eu-central-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-sa-east-1 Operational
AWS s3-us-west-1 Operational
AWS cloudfront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Database maintenance US region Mar 24, 2025 10:00-11:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Mar 19, 2025 - 10:36 CET
Update - We will be undergoing scheduled maintenance during this time.
Mar 19, 2025 - 10:33 CET
Scheduled - We would like to inform you about an upcoming scheduled maintenance session in the US region that will be carried out to ensure the optimal performance and stability of our system. During this maintenance period, you may experience minimal downtime and temporary connectivity issues. We apologize for any inconvenience this may cause and appreciate your understanding.
Mar 19, 2025 - 09:08 CET

Database maintenance US region Mar 26, 2025 10:00-11:00 CET

We would like to inform you about an upcoming scheduled maintenance session in the US region that will be carried out to ensure the optimal performance and stability of our system. During this maintenance period, you may experience minimal downtime and temporary connectivity issues. We apologize for any inconvenience this may cause and appreciate your understanding.
Posted on Mar 19, 2025 - 10:35 CET
Mar 21, 2025

No incidents reported today.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Database maintenance US region
Completed - The scheduled maintenance has been completed.
Mar 19, 10:32 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 10:00 CET
Scheduled - We would like to inform you about an upcoming scheduled maintenance session in the US region that will be carried out to ensure the optimal performance and stability of our system. During this maintenance period, you may experience minimal downtime and temporary connectivity issues. We apologize for any inconvenience this may cause and appreciate your understanding.
Mar 17, 08:49 CET
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025
Issues with external reviews for some customers
Resolved - This incident has been resolved.
Mar 10, 21:53 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 17:50 CET
Investigating - We are currently investigating an issue preventing collaborators from accessing client reviews.
Mar 10, 17:21 CET
Database maintenance US region
Completed - The scheduled maintenance has been completed.
Mar 10, 10:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 10:00 CET
Scheduled - We would like to inform you about an upcoming scheduled maintenance session in the US region that will be carried out to ensure the optimal performance and stability of our system. During this maintenance period, you may experience minimal downtime and temporary connectivity issues. We apologize for any inconvenience this may cause and appreciate your understanding.
Mar 4, 11:33 CET
Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

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