ftrack monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here.
ftrack Services and Components
Operational
Hosted applications
Operational
Media hosting & encoding
Operational
cineSync
Operational
Account page
Operational
Support site
Operational
Community forum
Operational
Third-Party Services and Components
Operational
mailgun API
Operational
mailgun SMTP
Operational
mailgun Outbound Delivery
Operational
Google Cloud Platform Google Kubernetes Engine
Operational
Google Cloud Platform Google Compute Engine
Operational
Resolved -
This incident has been resolved.
Feb 6, 19:15 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 6, 10:31 CET
Update -
We are continuing to investigate this issue.
Feb 6, 10:07 CET
Investigating -
We are currently experiencing issues with emails not being delivered to some email domains. During this time, you might experience emails from ftrack not being delivered. If this is causing any access or operational issue to you, please reach out to support so we can work out a solution while the issue is being mitigated.
Feb 6, 10:05 CET