System Status
All Systems Operational

About This Site

ftrack monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here.

ftrack Services and Components Operational
Hosted applications ? Operational
Media hosting & encoding ? Operational
cineSync Operational
Account page ? Operational
Support site ? Operational
Community forum Operational
Third-Party Services and Components Operational
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Compute Engine Operational
AWS s3-ap-southeast-1 Operational
AWS s3-ap-southeast-2 Operational
AWS s3-ap-northeast-1 Operational
AWS s3-eu-central-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-sa-east-1 Operational
AWS s3-us-west-1 Operational
AWS cloudfront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 3, 2022

No incidents reported today.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

No incidents reported.

Sep 26, 2022
Resolved - This incident has been resolved.
Sep 26, 09:26 CEST
Monitoring - The affected cluster has been identified and is now operational again. We will continue to monitor the situation, but please continue to submit any known issues to support@ftrack.com
Sep 26, 08:57 CEST
Investigating - We are receiving reports that some users from a specific cluster are having issues accessing their ftrack site. We are investigating the issue as a matter of priority and will post another update shortly.

If you are experiencing any issues please report them to support@ftrack.com as soon as possible.

Stay tuned for an update shortly

Sep 26, 08:38 CEST
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.