Degraded performance

Incident Report for ftrack

Resolved

This incident has been resolved.

Posted Feb 07, 2024 - 18:34 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 07, 2024 - 14:25 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 07, 2024 - 13:46 CET

Investigating

We are currently investigating an issue with randomly failing requests affecting customers in EU and US.

Posted Feb 07, 2024 - 12:13 CET

This incident affected: ftrack Services and Components (Hosted applications).