Issues with processing events in US region

Incident Report for ftrack

Resolved

This incident has been resolved.
Posted Feb 03, 2026 - 17:48 CET

Update

We are continuing to monitor for any further issues.
Posted Feb 03, 2026 - 15:43 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 03, 2026 - 15:43 CET

Investigating

We are currently investigating this issue.
Posted Feb 03, 2026 - 15:14 CET
This incident affected: ftrack Services and Components (Hosted applications).