Event processing delays (EU)

Incident Report for ftrack

Resolved

This incident has been resolved.

Posted Sep 22, 2020 - 10:58 CEST

Monitoring

We have resolved the immediate issue and notifications, exports and events are processing again.

We will continue to investigate the root cause and monitor the situation.

Posted Sep 21, 2020 - 17:44 CEST

Investigating

Some hosted servers in the European region are experiencing delays in processing of notifications, exports and events.

We're investigating the issue to restore full capacity as soon as possible.

Posted Sep 21, 2020 - 16:35 CEST

This incident affected: ftrack Services and Components (Hosted applications).