EU Hosted Services Experiencing Slowdowns

Incident Report for ftrack

Resolved

This incident has been resolved.
Posted Jun 05, 2023 - 08:24 CEST

Update

We are continuing to work on a fix for this issue.
Posted Jun 05, 2023 - 08:24 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 24, 2023 - 16:27 CEST

Investigating

We want to inform you that our hosted services in the European Union (EU) are experiencing some slowdowns. Our technical team is actively investigating the issue to identify the root cause and implement the necessary measures to restore normal operation.

We understand the impact this may have on your business, and we sincerely apologize for any inconvenience caused. Rest assured, we are prioritizing this and working diligently to minimize the disruption to your operations.
Posted May 23, 2023 - 15:42 CEST
This incident affected: ftrack Services and Components (Hosted applications).