Event processing delays (US)

Incident Report for ftrack

Resolved

This incident has been resolved.

Posted Oct 23, 2020 - 16:40 CEST

Monitoring

We have resolved the immediate issue and notifications, exports and events are processing again.

We will continue to investigate the root cause and monitor the situation.

Posted Oct 23, 2020 - 14:16 CEST

Investigating

Some hosted servers in the US region are experiencing delays in processing of notifications, exports and events.

We're investigating the issue to restore full capacity as soon as possible.

Posted Oct 23, 2020 - 13:21 CEST

This incident affected: ftrack Services and Components (Hosted applications).