status
All Systems Operational

About This Site

ftrack monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here. Need to file a support ticket? Head over to http://support.ftrack.com

Hosted applications ? Operational
Media hosting & encoding ? Operational
Account page ? Operational
Support site ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 24, 2017

No incidents reported today.

Mar 23, 2017

No incidents reported.

Mar 22, 2017

No incidents reported.

Mar 21, 2017
Completed - The scheduled maintenance has been completed.
Mar 21, 17:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 07:00 CET
Scheduled - Hosted sites will be updated on Tuesday, March 21th.

Europe and Africa - 7 AM CET
America - 10 AM CET (3 AM CST)
Asia and Oceania - 5 PM CET

You can find the release log at http://ftrack.rtd.ftrack.com/en/stable/release/release_notes.html
Mar 17, 14:07 CET
Mar 20, 2017

No incidents reported.

Mar 19, 2017

No incidents reported.

Mar 18, 2017

No incidents reported.

Mar 17, 2017

No incidents reported.

Mar 16, 2017
Resolved - This incident has been resolved.
Mar 16, 14:39 CET
Monitoring - The issue appears to have been resolved by our service provider. We will continue to monitor the status to ensure there are no more disruptions. Should you experience any more issues accessing account management, please reach out to us at support@ftrack.com.
Mar 16, 11:26 CET
Identified - We have identified issues with one of our service providers. We are working with them to resolve the issue affecting our Billing and subscription management services and Signup page.
Mar 16, 09:29 CET
Investigating - We are currently experiencing issues with our Billing and subscription management services and Signup page. We are investigating and working to resolve the issue as quickly as possible.
Mar 16, 09:20 CET
Mar 15, 2017

No incidents reported.

Mar 14, 2017

No incidents reported.

Mar 13, 2017

No incidents reported.

Mar 12, 2017

No incidents reported.

Mar 11, 2017

No incidents reported.

Mar 10, 2017

No incidents reported.