All Systems Operational

About This Site

ftrack monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here.

Hosted applications   ? Operational
Media hosting & encoding   ? Operational
Account page   ? Operational
Support site   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 25, 2017

No incidents reported today.

Nov 24, 2017

No incidents reported.

Nov 23, 2017

No incidents reported.

Nov 22, 2017

No incidents reported.

Nov 21, 2017
Resolved - This incident has been resolved.
Nov 21, 21:43 CET
Monitoring - We have identified and resolved the immediate issue and will continue to monitor the situation. We are working to ensure that the issue does not reappear.
Nov 21, 11:52 CET
Identified - Some hosted sites in Europe may currently be experiencing connectivity issues. We are currently investigating the issues.
Nov 21, 11:25 CET
Completed - The scheduled maintenance has been completed.
Nov 21, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 01:00 CET
Scheduled - We will perform server maintenance on Tuesday, November 21 at 1am CET.

Some sites may experience a shorter period of downtime.
Nov 15, 19:26 CET
Nov 20, 2017
Resolved - This incident has been resolved.
Nov 20, 19:57 CET
Monitoring - We have identified and resolved the immediate issue and will continue to monitor the situation. We are working with our service provider in order to make sure the issue does not reoccur.
Nov 20, 14:42 CET
Investigating - Some hosted sites in Europe may currently be experiencing some connectivity issues. We are currently investigating the issues.
Nov 20, 13:58 CET
Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017
Resolved - This incident has been resolved.
Nov 17, 16:33 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 11:53 CET
Identified - We have identified and fixed a potential issue and will continue to monitor the situation. Let us know if you continue to see issues.
Nov 17, 11:13 CET
Investigating - Some hosted servers in Europe are experiencing connectivity issues. We are working to resolve the issue as quickly as possible
Nov 17, 11:02 CET
Nov 16, 2017
Resolved - This incident has been resolved.
Nov 16, 19:25 CET
Monitoring - We have identified and fixed a potential issue and will continue to monitor the situation. Let us know if you continue to see issues.
Nov 16, 15:32 CET
Investigating - Some hosted servers in Europe are experiencing connectivity issues. We are working to resolve the issue as quickly as possible
Nov 16, 15:02 CET
Nov 15, 2017
Completed - The scheduled maintenance has been completed.
Nov 15, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 00:01 CET
Scheduled - Scheduled sites will be updated on Wednesday, November 15th

Europe and Africa - 0 AM CEST

You can find the release log at http://ftrack.rtd.ftrack.com/en/stable/release/release_notes.html#release-3.5.11
Nov 10, 14:47 CET
Nov 14, 2017
Completed - The scheduled maintenance has been completed.
Nov 14, 11:51 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 11:00 CET
Scheduled - We will perform server maintenance on Tuesday, November 14th.

Americas - 11 AM CET

Some sites may experience a shorter period of downtime.
Nov 2, 10:09 CET
Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.