System Status

All Systems Operational

About This Site

ftrack monitors all of its critical services both internally and through 3rd party services. If there is a disruption in service, incident notes will be updated here.

ftrack Services and Components Operational
Hosted applications Operational
Media hosting & encoding Operational
cineSync Operational
Account page Operational
Support site Operational
Community forum Operational
Third-Party Services and Components Operational
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
Google Cloud Platform Google Kubernetes Engine Operational
Google Cloud Platform Google Compute Engine Operational
AWS s3-ap-southeast-1 Operational
AWS s3-ap-southeast-2 Operational
AWS s3-ap-northeast-1 Operational
AWS s3-eu-central-1 Operational
AWS s3-eu-west-1 Operational
AWS s3-sa-east-1 Operational
AWS s3-us-west-1 Operational
AWS cloudfront Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 30, 2026

No incidents reported today.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026
Completed - The scheduled maintenance has been completed.
Jan 20, 17:21 CET
Update - We are continuing to verify the maintenance items.
Jan 20, 17:12 CET
Verifying - Verification is currently underway for the maintenance items.
Jan 20, 17:11 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 16:58 CET
Scheduled - We will be performing an urgent maintenance on one of the databases in EU region to keep systems operational and improve performance issues for certain customers. During the time, you might see connectivity issues.
Jan 20, 16:58 CET
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.