API issue

Incident Report for ftrack

Resolved

This incident has been resolved.

Posted Jun 14, 2014 - 08:23 CEST

Identified

We have found an issue in the handling of usernames in the API that can cause a server error. Notably this issue can prevent users of ftrack Launchpad from logging in. A fix for this issue will be deployed shortly.

Posted Jun 13, 2014 - 11:04 CEST